ASK & WE ANSWER
FREQUENTLY ASKED QUESTIONS
Frequently Asked Questions
We love talking over the phone and have a chat. But if you have quick questions, you can also check our FAQs.
Please ensure you have taken steps to insure your property. Our insurance covers rollover or collision and damages resulting from these circumstances (this does not cover accidental damages). Those Local Guys are supported by CARTS Insurance for full comprehensive accidental insurance options that may be suitable. By clicking Here you will be directed to CARTS Insurance, please *make sure to select Those Local Guys on the referral drop down.
There sure is! We try to make moving as stress free and affordable as possible. If you are planning on using us for multiple services, please call us to discuss your needs so we can tailor a package for you.
We sure do! Our team works 7 days a week to make sure we can help you when you need it. EMERGENCY moves available 24/7.
You can either pay Cash once the job is completed or pay via Debit or Credit Card (however all card payments incur a 2.24% transaction fee.) We are now also Zip Pay approved. For more information regarding how Zip works please call us on 0404 842 525
For 99% of moves, we work on an hourly rate. When our Removalists arrive at the first location, they start the clock; and when the last item is put down at the final destination, they stop the clock. Then we add the fixed rate call out fee that is discussed during quoting and booking. The other 1% we do a fixed rate move and is only for special circumstances (e.g long distance moves)
We tailor our service to what you need… we can offer anything from 1 man and a Ute/Truck right up to 5 Trucks, multiple Utes and the whole team out there if needed. Please call to arrange a solution for your individual needs.
Ideally as much as possible to ensure we do have the time and resources available. However, we have been doing this a little while now and know life happens – so we can normally help most people even with little notice.
When it comes to rain, each situation is assessed differently based on clients needs. However, of course, our main priorities are keeping your belongings and our staffs safe. We will always do our best to move you so if there is a way, we will find it.
Our smallest truck is 20m3 (great for units and/or difficult access) and our largest truck is 55m3 (Best for whole house moves with more than 2 bedrooms). If you are unsure which size will suit you best, head on over to our Inventory Calculator or call us at 0404 842 525 to discuss your needs today.
Generally – Move comes first, then Bond Cleaning, then Carpet Cleaning and then Pest Control. If Lawns need to be mowed, it is highly recommended to be done before the Pest Treatment. Luckily, we offer all these services to make your move a breeze.
HAPPY CUSTOMERS
Testimonials
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5th, March 2021
recommends
Engaged the services of Those Local Guys when we moved house recently. Used them for the move, bond clean and pest inspection. Across the board cannot fault. No drama. Bond back in full. Now having them clean our new place fortnightly. Most impressed. They come highly recommended by myself and my partner Stuart Brooks. -
4th, March 2021
recommends
Had Those Local Guys in to do my move recently, they arrive on time and ready to work. Loved how a text came through giving me notice that they were 30mins away. Thanks Dion and Sam!!
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27th, February 2021
recommends
Thanks guys. I was very happy with your work on Friday, helping me to move house. The service was affordable, the removalists were friendly and they took great care to not cause any damage as they moved large heavy items from one house to another. I would recommend you guys to others.
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24th, February 2021
recommends
We moved on the wkend from Albany Creek to Petrie and found the 2 guys who moved us great. They were very friendly, hard working and efficient. Given that we were moving from a massive 3 bedroom, rumpus, double garage and huge workshop and the guys were given a small truck to move us the guys worked the best they could and still got the job done.
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22nd, February 2021
recommends
Nothing like getting the job done. Sam and Lee were lovely young blokes. Very pleasant, great attitude.
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20th, February 2021
recommends
these guys help us move my parents the other day made the whole experience very easy and stress free. Will definitely use them again
